The Importance of Social Media in Search Engine Optimization

Thursday, February 4th, 2010

If there was any question before, last week’s Google announcement that content from your social graph would now be included in your search results is another big proof point that brands need to be thinking about social media as a major contributing factor in their search engine optimization (SEO) strategy.   Over the last few months Google has increasingly handed coveted “first page result” spots to social content.  It started with their real-time integration of Twitter results, and now it’s with the open beta of their social search experiment.

Why is this critical for companies to recognize and incorporate in their SEO? Because your corporate website, no matter how well it’s ranked, is being quickly overshadowed by all of the social content g your brand.  Now results are filled with a slew if blog posts, tweets as they happen, and the links a person’s friend shared about the brand on Facebook.

Don’t worry, though- brands don’t have to be left in the cold.  They do need to start engaging consumers in social spaces, producing content of value, and making their content sharable.  That way the valuable information is getting shared and enforced by advocates and being included by Google in the spaces reserved for the user’s social graph.

This, by the way, is why SEO was on my list of 9 Reasons Why Social Media is important for the bottom line.

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15 Insights from the Social Media Boot Camp

Thursday, May 21st, 2009

On Tuesday I attended Social Media Boot Camp, a half day conference put together by SocialMedia.com, with the focus on actionable social media thinking. I was looking forward to the conference specifically because Fred Wilson and Ian Schafer would both be speaking there, but virtually all of the presenters did a great job at delivering case studies and strategic thinking that made the 4 hours incredibly worthwhile. Lately I’ve been seeing collective communal intelligence around social media take a step forward beyond the initial chaos of social media to moving towards deeper understanding and more defined courses of action. For the benefit of the UsableClicks community, here are 15 key insights and themes that were discussed at the Social Media Boot Camp: (more…)

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Usability, Everyone Get Involved

Friday, March 27th, 2009

ux-foreveryone

Usability and user experience aren’t words that typically make their way into a media professional’s daily routine. It’s an activity reserved for UX and design teams and is something most media professionals take for granted, both buyers and publishers. Although the skill sets of UX and media professionals are on opposite extremes, design and user experience dramatically dictate campaign performance. Anything that can swing conversion rates, page views per visit, and overall engagement with the brand should be discussed with as many stake holders as possible.

When creating microsite campaigns, direct response campaigns, brand engagement campaigns, and even banners there are a few tips that I picked up at at the UX Team of One panel at the 2009 SXSW interactive conference. The talk and examples were largely aimed at UX professionals but were alarmingly relevant to the entire project team, from developer to media supplier.

Tips and embedded presentation slides after the jump…

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Media Buyers It’s Your Turn

Friday, March 6th, 2009

for-sale

With many documented cases of publishers reporting drops in ad revenue, now is the time for media buyers to shine. If you still have a job, and still have a client who is in the need of online media, now is your chance to be a hero. And by hero, I actually mean you have the chance to capitalize on the misfortunes of publishers.

For the past few years publishers have been holding the premium price tag over even the most simple of media buys. I know this very well from both sides, as a publisher of a health and fitness destination and as a media buyer on-behalf of clients. The premiums were easy to understand; with good inventory scarce and the digital ad boom well under way, it was the best way to crank up the revenue. All conversations with top tier publishers typically included a “custom” or “big idea” opportunity. It should be obvious that, although you only buy what you want, certain types of desirable inventory was locked away for big budget only media buys. This locked out advertisers who were solely interested in a specific audience within prospective sites.

I am here to announce, and should have months ago, that those days by and large are dead – for now. Media planners all over the internet should be gobbling up severely discounted rates wherever they can. In a regular market planners have the power to dramatically alter any campaign by executing on-target partnerships and inventory buys with publishers, but in this environment they have the power to be a marketing super hero! PlannerMan to the rescue!

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7-Eleven Fails With Online Execution

Thursday, February 19th, 2009

300x250 7-Eleven Recruitment Ad

During my normal morning routine of coffee and email I noticed something unusual.  This particular morning I was in the midst of adjusting my fantasy basketball lineup on Yahoo, when out of the corner of my eye I recognized a street name on an adjacent ad. It’s not very often that you see a postal address in a banner ad, much less one with a street name that you’re familiar with.

I didn’t see it coming and I certainly didn’t know it yet, but I had fallen victim to a geo-targeted campaign gone wrong.  The 7-Eleven ad that grabbed my attention can be seen here on the left.

In case you were wondering where 2021 South MacArthur is, it’s in Oklahoma City, OK – approximately 1,500 miles from where I was sitting when the I saw the 7-Eleven ad. This targeting gone wrong isn’t as bad as you think and is probably not even 7-Eleven’s fault. I actually used to live in Oklahoma City and I’m sure Yahoo must have that information stored somewhere, although a quick search didn’t reveal where (not in my main profile, flickr or delicious).

This story goes from bad to worse when I went to click the ad. Click Click. Click. It’s not working. While I’m looking at the ad the following items painfully come to mind (in this order): (more…)

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